Email: egyadhitama@gmail.com
Response Time: Within 24-48 hours
Languages: English, Arabic
Website: https://egyad.github.io/tasbeehkit
Contact Form: Available on website
Social Media: @tasbeehkitapp (Twitter/X, Instagram)
App Name: TasbeehKit
Bundle ID: com.tasbeehkit.app
Developer: Dr. Egy Adhitama
Category: Productivity / Reference
Primary Channel: egyadhitama@gmail.com Best For:
Response Categories:
URL: https://tasbeehkit.app/support
Features:
Twitter/X: @egyadhitama_
Instagram: @egyadhitama
Best For:
Q: Is TasbeehKit really free?
A: Yes, TasbeehKit is completely free with no ads, no in-app purchases, and no subscriptions.
Q: Do I need an internet connection to use the app?
A: No, TasbeehKit works completely offline. No internet connection is required.
Q: Does the app collect my personal data?
A: No, TasbeehKit does not collect any personal data. All your information stays private on your device.
Q: Is the app available for Android?
A: Currently, TasbeehKit is only available for iOS. We’re considering an Android version for the future.
Q: The app crashes when I open it. What should I do?
A: Try restarting your device first. If the problem persists, contact us at support@tasbeehkit.app with your device model and iOS version.
Q: My data disappeared after updating the app. How can I get it back?
A: Your data is stored locally and should persist through updates. Try restarting the app. If data is still missing, contact support immediately.
Q: The app is not counting correctly. What’s wrong?
A: Check your haptic feedback settings and ensure you’re tapping the correct area. If issues persist, contact support with details about which counter style you’re using.
Q: Can I transfer my data to a new device?
A: Currently, data transfer requires device-to-device migration. We’re working on iCloud backup for a future update.
Q: How do I add my own supplications?
A: Go to the Home screen, tap the “+” button, and enter your custom supplication details including Arabic text, transliteration, and meaning.
Q: Can I change the counter style?
A: Yes, go to Settings > Counter Style to choose between Tap, Ring, and Beads styles.
Q: How do I set daily targets for my dhikr?
A: Edit any supplication and set your target count. The app will track your progress toward this goal daily.
Q: What do the heatmaps show?
A: The heatmaps show your consistency over 70 days, with darker colors indicating days you completed your targets.
Q: Is my data backed up?
A: Data is included in your device’s automatic backup if you have iCloud backup enabled. We’re also working on dedicated backup features.
Q: Can someone else see my dhikr data?
A: No, all data is stored locally on your device and is not accessible to anyone else.
Q: Does the app use any third-party services?
A: No, TasbeehKit does not use any third-party analytics, advertising, or data collection services.
When reporting issues, please include:
Subject: Bug Report - [Brief Description]
Device: iPhone [Model], iOS [Version]
App Version: [Version Number]
Description:
[Detailed description of the issue]
Steps to Reproduce:
1. [Step 1]
2. [Step 2]
3. [Step 3]
Expected Result:
[What should happen]
Actual Result:
[What actually happens]
Additional Information:
[Any other relevant details]
Subject: Feature Request - [Feature Title]
Description:
[Detailed description of the requested feature]
Use Case:
[How you would use this feature]
Benefits:
[Why this feature would be valuable]
Priority:
[Low/Medium/High]
Monday - Friday: 9:00 AM - 6:00 PM (GMT)
Saturday - Sunday: 10:00 AM - 4:00 PM (GMT)
Response Time: Within 24-48 hours
Critical Issues: Within 12 hours
Data Loss: Immediate response
Security Concerns: Immediate response
Support may be limited during major Islamic holidays and public holidays. Advance notice will be provided for any extended support delays.
Facebook Group: TasbeehKit Users
Reddit: r/TasbeehKit
Discord: Community server (coming soon)